Born in Gqeberha, South Africa, Morné has 19 years of design experience;
7 years as a Design Lead and 12 years in Product, UX, and UI design within Agile teams.
Customers found the buy journey challenging to navigate and finding suitable data, voice, and social bundles.
What I did
Understand the magnitute of the project and the scope of work:
- Researching and conducting competitive analysis- Idea generation, persona creation and journey mapping
- Utilising data analytics and conducting user testing
- Wireframe creation with input from Tech and Design
- High-fidelity clickable prototypes
- Journey improvement afer migration, FAQs etc
Solution
Buy journey | VodaPay App-
My role
- Lead UX/UI Designers
- UX design
- UI design
- Interface design -
Achievements
- Improved buying experience
- Improved goal completion (GCR)
- Improved journey improvement